Counter Fraud
Classroom Blended

The learning material in this Programme has been developed by Counter Fraud Professionals and provides a comprehensive suite of modules which, on successful completion, will allow students to carry out the full range of duties of the Accredited Counter Fraud Specialist in a professional manner. The ACFS continues to be the industry standard for all those wanting to have a career in Counter Fraud investigation.

Accredited Counter Fraud Technician

Classroom Blended

This course provides specialist training for those working in a supporting role on a counter fraud unit. Although the learning material does not cover the full range included within the ACFS Programme, on successful completion it will allow students to carry out their support duties in an informed and professional manner.

Authorised Officer Powers (Intelligence Gathering)

Classroom Blended

This course will equip those officers who are to be appointed as Authorised Officers and all Counter Fraud staff who apply for intelligence with the knowledge required to accurately and lawfully implement the powers under the Social Security Fraud Act 2001 or the Prevention of Social Housing Fraud Act (Powers to Require Information) Regulations 2014.

Authorised Officer Powers (Investigators)

Classroom Blended
To equip those officers who are to be appointed as Authorised Officers under the Social Security Administration Act 1992 with the knowledge required to accurately and lawfully implement the powers to gather evidence from employers etc.

Court Procedures

Classroom Blended
To provide all staff who work in a counter fraud environment with an understanding of court procedures and the skills and knowledge to present evidence clearly and effectively when giving evidence in chief and whilst under cross examination.

Cyber Security

Classroom Blended

To provide Counter Fraud Investigators and Managers with a practical understanding of Cyber Security in the context of counter fraud investigation and investigation management.

Data Analytics for Counter Fraud Professionals (Foundation)

Classroom Blended
This course teaches students the fundamentals of data analytics, and how to use that skill set to analyse transaction and customer data to identify fraudulent or malicious activity. Whilst the skills learnt in this course can be applied to any database/analysis software, the afternoon is taught in either Microsoft Excel or SQL.

Digital Document Fraud

Classroom Online

As our interactions with companies shifts online, it’s becoming increasingly common for requests of digital identification to ascertain the true identity of the customer. Unfortunately, digital documents are much more easily tampered with, copied or faked than hard copies. The Digital Document Fraud course teaches ways to detect this and involves both a theory and a practical element, a final knowledge check, and a written assessment with individual feedback. 

Evidence Gathering

Classroom Blended

The training provides Counter Fraud staff with the necessary skills and abilities to gather evidence and further an investigation to a professional standard. Their duties could include carrying out enquiries in to both external and internal fraud and corruption investigations or the quality assurance of investigations.

Identity Document Fraud 

Classroom Blended

The training provides Counter Fraud Investigators and non-fraud staff whose duties include the checking and examination of documents used to confirm identity, with the skills and knowledge to effectively identify forged, counterfeit or fake documents.  Students are able to examine a variety of travel documents and other secure documents with the use of forgery detection equipment.  The course is delivered by an experienced and qualified Counter Fraud Specialist and trainer who was the document examiner for the Metropolitan Police Counter Terrorism Command at New Scotland Yard.  He was also attached to the National Document Forgery Unit working on advanced forgery detection of a variety of official documents. 

Investigating Cyber Fraud

Classroom

The course provides Counter Fraud Investigators and Managers with the skills and knowledge to successfully conduct investigations in cyber space through an understanding of how fraudsters use Cyber Space to commit Cyber Fraud.

Investigating Fraud On The Dark Web

Classroom Online

In recent years, underground markets on the Dark Web have been seen to sell all manner of customer data, financial data, fake document kits and fraud tutorials (see ‘The truth about the dark web fraud trade’). The use of the Dark Web in fraud is growing, and therefore it is vital for counter-fraud investigators to be able to understand the threat it poses to their businesses/organisations and be able to mitigate that threat when possible.

This course was created to give counter-fraud investigators the tools and experience needed to detect and mitigate fraud threats emerging from the Dark Web. The course will give students a practical understanding of the Dark Web, along with the skills and tools necessary to immediately begin investigations into fraud on the Dark Web.

Investigative Interviewing

Classroom Blended

Not all investigative interviews require a caution to be administered and typically take the form of a fact-finding interview. The course provides all investigative interviewers with the necessary skills and abilities to conduct interviews effectively, fairly, professionally and in accordance with the law.

Investigative Interviewing (Enhanced)

Classroom Blended

The course builds on the investigative interviewing skills of an experienced ACFS and provides them with an opportunity to develop those skills using relevant case studies.

Investigative Interviewing Under Caution

Classroom Blended

This course will provide investigative interviewers whose duties include carrying out investigative interviews with suspects under caution and Counter Fraud Managers whose duties include the quality assurance of interviews and investigations with the skills and knowledge to legally undertake investigative interviews, using the PEACE model of interviewing and, in accordance with the Police and Criminal Evidence Act (PACE) 1984 and associated Codes of Practice

Legislation (Criminal Offences)

Online

The course will provide Counter Fraud Investigators and Managers who wish to develop their understanding of legislation or update their knowledge covering changes to effectively apply legislation that governs the investigation process and procedure.

Legislation, Evidence and Investigative Interviewing

Classroom Blended
This two day course has been developed by PDA for a client working in the regulatory sector and is an excellent example of how different aspects of the investigative process can be combined to tailor training. The course is designed to ensure allegations of regulatory non-compliance are investigated using good governance, knowledge of the law, best evidence rules and effective interviewing skills.

Legislation (Governing)

Online

The course will provide Counter Fraud Investigators and Managers with the necessary knowledge and understanding to effectively apply legislation that governs the investigation process and procedure.

Managing the Active Defence

Classroom Blended

This one day course will provide Counter Fraud Investigators with an overview of how defence lawyers approach interviews and pre-trial disclosure using Active Defence tactics.

Open Source Intelligence (OSINT)

Classroom Online

A two day course consisting of practical and operationally usable methodologies which students will be able to apply immediately. A practical session on day 2 takes the students through conducting a ‘real world’ deployment, involving planning an OSINT gathering operation, gathering intelligence about a number of subjects, and then putting together the findings into a professional standard report. 

Witness Interviewing 

Classroom Blended

This course will provide Counter Fraud Investigators whose duties include interviewing and gathering evidence in both external and internal fraud investigations; Counter Fraud Managers whose duties include the quality assurance of interviews and the evidence gathered and Accredited Counter Fraud Specialists who have identified this area for inclusion in their Continuing Professional Development programme with the skills and knowledge to effectively interview potential witnesses and draft statements to a professional standard.

Contact us

Located in Dartmouth, Devon in the UK, PDA provide training both nationally and internationally.

For further information on any of our products and services please contact either Peter or Malcolm, between the hours of 8am to 8pm:

Peter Darby | 07714 216126
peter@pdacounterfraud.co.uk

Malcolm Hollett | 07522 394883
malcolm@pdacounterfraud.co.uk