This two day course has been developed by PDA for a client working in the regulatory sector and is an excellent example of how different aspects of the investigative process can be combined to tailor training. The course is designed to ensure allegations of regulatory non-compliance are investigated using good governance, knowledge of the law, best evidence rules and effective interviewing skills.
The course provides the investigator with the skills and knowledge to investigate cases of non-compliance by:
- Conducting a fair and proportionate complaints investigation
- Gathering evidence, identifying and securing exhibits with due regard to the Data Protection Act 2018, GDPR and the Human Rights Act 1998
- Applying the relevant processes under the Criminal Procedure and Investigations Act 1996
- Identifying the rules of evidence
- Recognising different types of evidence, including, oral, documentary, hearsay, circumstantial and real
- Distinguishing between facts, inferences and opinions
- Analysing information and the principles of intelligence
- Identifying the points to prove when investigating an awarding organisation’s alleged failure to comply with regulations
- Creating, maintaining and enhancing best practice standards in record keeping
- Effectively applying the principles of investigative interviewing
- Planning, preparing and legally and ethically conducting an investigative interview using the PEACE model and Conversation Management
- Applying good listening and questioning skills
- Demonstrating interview skills using a case study and role plays
There are no upcoming events at this time.