Counter Fraud

Investigative Interviewing under Caution


To provide Counter Fraud Investigators with the skills and knowledge to legally undertake investigative interviews, using the PEACE model of interviewing and, in accordance with the Police and Criminal Evidence Act (PACE)1984 and associated Codes of Practice

Learning outcomes

On completion of the course students should be able to:

  • Prepare and thoroughly plan an interview using the PEACE model, including a strategy for questioning and the best use of evidence
  • Identify and apply appropriate professional, ethical and legal interviewing practices through adoption of the PEACE model
  • Define a range of questioning techniques
  • Build effective rapport
  • Explain the importance of allowing the suspect to provide an account
  • Understand how conversation management skills enhance the investigative interview
  • Define and acknowledge responsibilities under the PACEAct 1984
  • Describe how information, intelligence and evidence should be gathered, recorded and managed with due regard to the Data Protection Act 2018, the Human Rights Act 1998 and the guidelines of the Criminal Justice System
  • Handle professionally the presence of third parties
  • Conduct pre interview briefings and disclosure with legal representatives
  • Correctly demonstrate through role play a successful audio recorded interview within the constraints of the legislation, applying the requirements of the PACE Act 1984 and Codes of Practice
  • Evaluate their performance and identify learning points

Who should attend

  • All investigative interviewers whose duties include carrying out investigative interviews with suspects under caution
  • All Counter Fraud Managers whose duties include the quality assurance of interviews and investigations
  • ACFS’s who have identified this area for inclusion in their Continuing Professional Development programme

Course delivery

The course is very interactive being practical skills and knowledge based. Training methodologies include classroom based learning; trainer led discussion; syndicate andpair working; quiz activities; power points and case studies.  Audio recording equipment, CDs and seals are used during the practical exercises. The training is fully evaluated with results fed back to the organisation.

Assessment and trainers

Students have the opportunity to assess their learning through the completion of a multiple choice question test and, on successful completion, receive a certificate to evidence their Continuing Professional Development.  The course is delivered by experienced and qualified Counter Fraud trainers who are subject matter experts in the field of investigative interviewing.

Duration and student numbers

Depending on the overall content, one to five days with a maximum of twelve.

There are no upcoming events at this time.

Contact us

For further information on any of our products and services please contact either Peter or Malcolm:

Peter Darby | 07714 216126

Malcolm Hollett | 07522 394883