“I thoroughly enjoyed the course and all of the relevant, interesting stories/examples that Ian used throughout the day. His humour made the course more engaging and light hearted yet the importance of the course was still delivered. Also, I appreciate being able to take the booklet away as this will be useful within my role”

“Ian was able to relate his experience and I felt we were all able to relate this to our places of employment and what we will be looking at in proofs asked for. Very enjoyable”