Continuing Professional Development (CPD)
Case Management
Online

Quick links

Contact us

For further information on any of our products and services please contact us on: 

+44(0) 7714 216126
enquiries@pdacounterfraud.co.uk

Introduction 

This course will take you through all aspects of managing a criminal investigation from the principles that underpin a criminal investigation and the case acceptance criteria factors to consider through to case closure and closure reporting.  

The complete A-Z of managing a case from start to finish highlighting all the things to consider along the way.  

What the Course covers

By the end of the learning you will be able to:

  • Interpret the application of the relevant legislation and relevant codes of practice
  • Understand what the ‘golden hour’ is and its impact upon an investigation.
  • Explain the Fraud Investigation Model.
  • Demonstrate the production of investigation plans.
  • Explain the different types of evidence (direct, circumstantial, hearsay etc.).
  • Recognise evidence must be lawfully gathered to required standards for a criminal, civil, regulatory or disciplinary investigation. 
  • Explain the principles of the HRA and consider its implications for the conduct of the investigation.
  • Apply best practice for recording investigation activities / enquiries during the course of an investigation.
  • Recognise that a witness may have varying demands to that of subjects and identify appropriate ways to respond to those demands.
  • Recognise the importance of using the correct language when referring to subjects, suspects, defendants and offenders.
  • Explain what a Significant Statement is, and how to correctly handle it.
  • Recognise that information from a whistleblower must be handled in a particular way.
  • Understand how the Proceeds of Crime Act can impact an investigation.
  • Recognise investigations inform identification of gaps and weaknesses in business processes and that they need to be addressed.
  • Identify if there are different routes available for a case outcome, including civil, disciplinary, criminal or regulatory.

Who should attend?

The course is relevant for all counter fraud staff wishing to enhance their understanding of what to consider when handling a case to ensure they have identified any potential pitfalls and followed legislative guidance.

How will you be taught?

The Course is delivered over one day via the Zoom platform. We use a range of different methodologies to cater for all students learning.

Assessment and Accreditation Criteria

Students have the opportunity to assess their learning through small group exercises. Upon completion of the course, students will receive certification.

Why choose PDA?

  • PDA courses are competitively priced and cost effective
  • We have a proven track record in the delivery of counter fraud learning courses
  • We only use qualified trainers who hold the Accredited Counter Fraud Trainer award from the CFPAB
  • The course is delivered by a Subject Matter Expert in this field
  • The confidence of knowing 60% of our business is from returning customers
  • We work in partnership with all our customers to provide effective learning solutions
  • Our learning provides students with the practical skills and knowledge to effectively carry out their role

Current Programmes

Case Management – 11th November 2025

Book below

Load More

All prices are subject to VAT.

To find out more please contact Peter Darby Associates (PDA) on: enquiries@pdacounterfraud.co.uk