“PEACE Model, I had learnt this before but the opportunity to have a practice interview was very helpful. Malcolm played the role brilliantly and it never felt like a simple training exercise but as if it were a real interview”

“Natasha was a wonderful trainer, she has made the learning informative and fun whilst keeping me focused on the task. She has been willing to go over whatever I have not understood and has always been patient”

“I have really enjoyed the course and have learnt a lot. Natasha was very informative and made it fun”