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Counter Fraud

PDA offer a range of counter fraud training courses both in class and soon to be available online. All courses are run by qualified trainers who also hold Accredited Counter Fraud Trainer status. Click on the links to the right to find out more about what each course has to offer.

Security Management

New to PDA is the Accredited Security Management Specialist (ASMS) Course. Click on the link to the right to find out more about the course.

Accredited Counter Fraud Specialist
(ACFS)

The Accredited Counter Fraud Specialist (ACFS) qualification is the accepted industry standard for Counter Fraud Investigators and has become the benchmark for counter fraud investigation training. The course is accredited by the University of Portsmouth and the certificate is issued by the Counter Fraud Professional Accreditation Board (CFPAB). The PDA training course will provide you with the skills and knowledge to pursue a career in counter fraud investigation. The PDA ACFS training programme is modular and consists of 14 days classroom training, pre-module work, post module subjective learning assignments and multiple-choice tests. On successful completion of the programme students are awarded 60 level 4 credits. Level 4 is the equivalent of the first year of an undergraduate degree. In an undergraduate degree there are 120 credits in each level, 60 credits is the equivalent of one half of the first year towards a degree in Counter Fraud and Criminal Justice Studies. The syllabus meets the Government Counter Fraud Investigation Standards Framework at ‘Foundation’ level.

Visit our Testimonials page to see what our students say about this course.

Join the ever growing number of professionally trained Accredited Counter Fraud Specialists and learn about:
  •  Module One – The evolution of fraud; anti-fraud culture; loss measurement; strategy; prevention; deterrence; detection; professionalism; definitions of fraud and corruption; types of fraud, the criminal justice system; statute offences (including fraud, theft, forgery, bribery); conspiracy to defraud; evidential requirements; points to prove; case law; precedents
  •  Module Two – PACE 1984; planning and strategies; investigation life cycle; case management; evidence gathering; notebooks and record keeping; forensic evidence; planning searches; NIM Model; strategic and operational analysis; intelligence led investigations; intelligence cycle; key sources; OSINT; identity fraud; governing legislation (including HRA, DPA, RIPA)
  •  Module Three – PACE codes of practice C and E; interviewing suspects, witnesses and victims; police station procedures; pre interview disclosure; recording media; questioning skills; listening skills; NVC’s; PEACE
  •  Module Four – Parties to criminal cases; roles and responsibilities; criminal and civil procedure rules; court procedure, layout and roles; evidence admissibility, facts in issue and burden of proof; completing witness statements; case file preparation; report writing; preparation for court; professional conduct; use of notes and introducing exhibits; defence tactics

Delivered by counter fraud professionals – Cross examination by a practising defence barrister – Practical learning in an enjoyable learning environment – A copy of the ACFS Handbook included.

Elements of this course are available as stand alone training.

 
Accredited Counter Fraud Technician
(ACFTech)
Our ACFTech course has been specifically developed to meet the needs of counter fraud staff who work in an investigative support role. The course is accredited by the University of Portsmouth and consists of pre course learning, five days classroom training, one multiple choice test and the completion of a subjective learning assignment. Following successful completion of the course, students receive their certificate from the Counter Fraud Professional Accreditation Board (CFPAB) and are awarded 20 Level Four credits towards the first year of a degree in Counter Fraud and Criminal Justice Studies. The course is highly participative, enjoyable and delivered in a safe learning environment. The syllabus meets the Government Counter Fraud Investigation Standards at ‘Developing’ level.
 
Visit our Testimonials page to see what our students say about this course.
 
On the course you will learn about:

Evolution of countering fraud; the cost of fraud; definitions of fraud and corruption; types of fraud; prevention, deterrence, detection; understanding legislation; evidential requirements/points to prove/penalties; Fraud Act 2006; Theft Act 1968; specific criminal legislation relevant to your organisation; the investigation life cycle and case management; evidence gathering and best evidence rule; intelligence led fraud investigations; the intelligence cycle; OSINT enquiries; identity fraud and the Identity Documents Act 2010; Impact of the Data Protection Act 1998 and the Human Rights Act 1998; proportionality and necessity; the Criminal Procedure and Investigations Act 1996 and the disclosure process; the four R’s; completing disclosure schedules; completing witness statements; exhibits; continuity; investigative interviewing; questioning skills; listening skills; NVC’s; the PEACE model.

 
Counter Fraud Training & Consultancy

TRAINING PRODUCTS

We also have a menu of ‘off the shelf’ counter fraud products which can be developed and tailored to meet the needs of each individual customer. Our products include but are not limited to:

Legislation – offences

Legislation – governing

Evidence Gathering

Applying for Surveillance

Introduction to Covert Surveillance

Identity Documents

Witness Interviewing

Statements and Cross Examination

Investigative Interviewing

Court Procedures

Authorised Officer Powers – intelligence gathering

Authorised Officer Powers – investigators

Managing Counter Fraud Investigations

Fraud Prevention, Detection and Investigation

Counter Fraud Investigations

Procurement Fraud – A Comprehensive Strategy

If you are an Accredited Counter Fraud Specialist (ACFS) or an Accredited Counter Fraud Manager (ACFM) you have already made a commitment to your own personal development and are a highly regarded professional in the counter fraud arena. Are you up to date on counter fraud issues, changes in legislation and practice and procedures? Many of our products can be used as part of a Continuous Professional Development programme of training.   Examples of how our customers have used our products to increase the knowledge and practical skills of their investigators include:

Example 1 – Guides and Procedures

Customer A, working in the Housing Tenancy Fraud environment, was setting up a counter fraud unit and their internal audit team required them to have in place an investigation manual – an A-Z of how to do the job. The manual would be used by the audit team to measure the effectiveness of the counter fraud unit and to ensure working practices adhered to legislation and codes of practice as necessary. We worked with the customer over several weeks to design and develop a comprehensive Counter Fraud Investigation Guide. In addition we developed Job descriptions for an ACFS and an ACFM with associated Skills Assurance Process flow charts.
Total Cost: £1800 plus offer to take up a Fraud Investigation Guide maintenance agreement at £300 per annum.

Example 2 – Continuous Professional Development (CPD)

Customer B, a Housing Benefit Counter Fraud Investigations Manager, had 10 students that required to undergo some form of classroom based training for CPD purposes and wanted the delivery to cover legislation. We provided a one day event covering the Fraud Act and Criminal Procedures Investigations Act.
Total Cost: £790

Example 3 – Prosecution Workshop

Customer C approached us as they required the services of a counter fraud specialist to act as a facilitator to run a prosecution workshop. There was a difference of opinion between the counter fraud unit and their legal branch concerning the application of legislation, charge selection and the use of TIC schedules. We supplied a trainer to run a one day workshop to eight students. The Head of the Legal Team commented there was now ‘Agreement to best practice within the organisation to ensure effective prosecution preparation and successful outcomes’.
Total Cost: £790

Example 4 – Identity Document Fraud

Customer D had recognised they had a particular problem with identity fraud and wanted identity document training for their organisations frontline staff and counter fraud investigators. We provided a one day event split into two half days where students were provided with some practical skills in how to detect forgeries in Passports and Driving Licences.
Total Cost: £790

Example 5 – Investigative Interviewing

Customer E wanted to maximise their front line staffs ability to detect suspicious applications and to gather information to make referrals to their Counter Fraud Unit. Working with the customer we developed a two day course where students learned the required skills of Conversation Management and the PEACE Model. They then had the opportunity to develop their skills through practical demonstration using a number of case studies designed specifically for the customer.
Total Cost for 36 students – 6 days £4440

 

Please contact us to discuss your individual requirements or to request further information covering the aims, objectives and course outlines for any of our products

CONSULTANCY SERVICES

Peter has provided consultancy services to several major central government departments. These have ranged from comprehensive reviews of fraud strategy and investigation capability to input on purchasing technical equipment. The output of each review has concentrated on providing key recommendations for improving capability and strategy. The consultancy has included key areas such as:
  • Identifying optimum organisational counter fraud arrangements
  • Clarifying investigation aims, objectives and performance measures
  • Standardising and improving investigation techniques
  • Counter fraud training, skill sets and professionalism
  • Best practice working arrangements
  • Communications
  • Intelligence collation, analysis and dissemination
  • Managing physical protection
  • Policies and systems to deter and detect internal fraud and corruption
  • Guides and Procedures
  • Fraud Awareness
  • Job Descriptions
  • Fraud Capability
  • Fraud Loss Measurement
  • Fraud Strategy
  • Fraud Action Plans

Identity Document Fraud – we can also provide a consultancy service to:Assess requirements in relation to identity document fraud detection. Examine current processes and identify gaps in training. Discuss the level of ‘expertise’ required in ID document fraud detection and identify any training needs. Provide advice on scanner and electronic detection devices. If necessary, arrange demonstrations of suitable devices. Accurately demonstrate how a genuine document can be falsified or altered.

Please contact us to discuss your individual requirements.

Covert Surveillance

TRAINING

Our associates possess the skills, experience and qualifications to pass on their knowledge in a training environment. Many have held positions as senior instructors in Government agencies, such as the Security Service and UK Special Forces. They draw on extensive personal experience and modern teaching techniques to present structured or bespoke training at basic or advanced level.  Surveillance training includes:
  • Basic covert surveillance
  • BTEC Level 3 covert surveillance
  • Advanced covert surveillance (foot and mobile)
  • Static observation post’s
  • Scenario exercises
  • Anti and counter surveillance
  • Covert observation vehicles
  • Surveillance motorcyclist
  • Technical surveillance

Please contact us to discuss your individual requirements.

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Contact us

For further information on any of our products
and services please contact either Peter or Malcolm:


Peter Darby | 07714 216126
Malcolm Hollett | 07522 394883